Summit Pacific Wins Intalere Healthcare Achievement Award

Recognized for outstanding operational improvements to ensure best-in-class healthcare delivery

(ELMA, WA) – Summit Pacific has been recognized by Intalere, the healthcare industry leader in delivering optimal cost, quality and clinical outcomes, as an Intalere Healthcare Achievement Award winner in the category of Supply Chain Cost Efficiencies. Through this annual awards program, Intalere recognizes successful initiatives its members implement to enhance quality and operations, improve patient satisfaction and increase community awareness and education.

“In this era of disruptive change within the healthcare industry, it is more important than ever to not only recognize the successful initiatives that providers are implementing to enhance their services, patient outcomes and bottom line, but to also share these best practices with others in order that they too may be successful in their efforts as well,” said Julius Heil, Intalere president and CEO. “Our awards program does just that. And we feel strongly that in working together we can all make a powerful impact in this ever-changing industry.”

Summit Pacific Medical Center’s winning project, Supply Chain Transformation, involved a cross-functional team of supply chain staff and clinical experts to deliver high value, low cost supply chain improvements to clinical areas. “Small continuous changes throughout 2017 truly produced some outstanding long-term solutions,” noted Cayla Nathaniel, Inventory Coordinator at Summit Pacific. Through data analysis, real time dashboards and a system of monitoring and control, the team reduced supply levels while delivering a higher quality of service.

Some improvements included the re-purposing of inventory rooms to clinical space adding an additional 3 exam rooms to SPMC departments, a net 30% reduction of inventory levels and a significant reduction in the amount of clinical staff time spent on materials management giving them more time with patients.

“We are honored to be recognized by Intalere for the on-going work we are doing to improve healthcare delivery within our organization,” said Josh Martin, CEO. “We are dedicated to making improvements that benefit our patients, employees and community, and appreciate the national recognition for these efforts.”

Two representatives from Summit Pacific will be presented with the award at a ceremony during Elevate 2018, which will be held May 20-23, in Orlando, Fla. The winning project will also be featured in a professional banner session and included in a best practices compendium.


Summit Pacific Offering Saturday Appointments with the Addition of Dr. Nicole Taylor

(ELMA, WA) –Summit Pacific Medical Center recently welcomed a second naturopathic physician, Dr. Nicole Taylor, who will be seeing patients at McCleary Healthcare Clinic during the week and on Saturdays at Summit Pacific Healthcare Clinic.

Dr. Taylor is a naturopathic physician providing family medicine with a focus in women’s health, from adolescence through and beyond menopause. She has extensive knowledge and experience in hormone replacement therapy and weight management.

Saturday primary care appointments are new to Summit Pacific in an effort to create more access for those seeking healthcare. It is important for patients to have access to healthcare that meets their needs and that more appointments are offered during hours when people are most available.

SPMC has been working to increase access to healthcare in our community in a variety of other ways including introducing the 24/7 virtual care clinic, opening the urgent care clinic, then drastically expanding the hours of urgent care to 12 hours a day, seven days a week and with the addition of Saturday clinics for children.

“We have prioritized finding ways to provide our community easier access to routine healthcare needs and part of that plan is being able to offer more appointments outside of normal business hours, such as Saturdays,” said Renée Smith, Director of Rural Health Clinics. “We know it is a burden on families to take time out of their daily routines to seek healthcare.”

Summit Pacific offered one Saturday Well-Child Exam day in 2017 and saw tremendous success. More than 60 children were seen and nearly 70 immunizations administered. One mother was able to get five children up to date on immunizations in one day, rather than making individual appointments and taking time away from work. Smith added, “Because of the first Saturday clinic’s success, we have committed to offering two Saturday Well-Child Exam days this year for families.”

To schedule an appointment with Dr. Nicole Taylor, or information on the Saturday clinic for children or any services offered by Summit Pacific, call 360-346-2222.


Rural Hospital CFO of the Year Named

Summit Pacific Medical Center’s Will Callicoat, CFO has been awarded Rural Hospital CFO of the Year—Washington by CFO Monthly.

Commenting on the award’s program, Katherine Benton, Awards Coordinator stated, “The Global CFO Excellence Awards 2017 have been established to recognize CFO’s whose efforts give rise to the success of firms across the world. It is my pleasure to congratulate each of my deserving award winners and wish them the best of fortunes going forward.”

To find out more about these prestigious awards and the dedicated professionals selected for them, please visit


Rural Hospital Network Achieves Value-Based Readiness and Transformation


With CMS and Washington State detailing specific targets for transitioning to value-based payment (VBP), and private payers clearly expressing their intent to accelerate the transition, rural providers must create the infrastructure and culture to manage the transition or run the very real risk of being left behind and compromising access and outcomes for the communities they exist to serve.


Washington Rural Health Collaborative developed a shared, collaborative-wide performance improvement function to improve the capacity of collaborative hospitals to collect, analyze and improve clinical and financial metrics, to reduce costs while improving quality, and prepare member hospitals for the movement from volume to value-based. The initiative included assessment of readiness, quality and financial benchmarking, identification of VBP opportunities that would allow collaborative members to test the waters without risk and individual roadmaps for each facility to achieve this. By leveraging the strength of the collaborative, we were able to identify and put into place initial analytic resources, along with the QI leadership to support members in implementing their roadmap and a process for identifying value-based contracting opportunities that would allow them to learn without risk.


At the end of 2016, 92% of the Washington Rural Health Collaborative member hospitals were participating in value-based contracting.

Source: Rural Hospital Network Achieves Value-Based Readiness and Transformation

Mason General Hospital named 2016 ‘most wired’

SHELTON — Mason General Hospital and Family of Clinics was recently named a “Most Wired Hospital” in 2016.

It was the ninth straight year the hospital has received the designation from the American Hospital Association’s Health Forum.

The “Most Wired” survey, conducted between Jan. 15 and March 15, was recently published by “Health & Hospitals Networks.”

The 2016 Most Wired Survey is a leading industry barometer measuring information-technology use and adoption among hospitals nationwide, according to the American Hospital Association.

The survey represented an estimated 2,146 hospitals — more than 34 percent of all hospitals in the U.S.

“We are once again delighted to have received this outstanding recognition for the ninth year in a row,” Hospital Chief Executive Officer Eric Moll said. “This year’s survey was based on how we have leveraged our (information technology) to improve performance for value-based health care in the areas of infrastructure, business and administrative management, quality and safety, and clinical integration.”

The “Most Wired” award presents a strong alignment with the hospital district’s strategic vision of united community, empowered people, exceptional health, Moll said.

“This was all made possible through the leadership of Tom Hornburg, our chief information officer and his outstanding staff,” Moll said.

Hornburg said he was honored that the hospital district won the award nine straight years.

“This award shows the enduring dedication of our staff in working with technologies to help our patients achieve their best health,” Hornburg said.

According to the national survey, one of the characteristics of a Most Wired Hospital is its use of ‘telehealth’ to fill gaps in care, providing services 24 hours a day, seven days a week, and expand access to medical specialists.

Mason General Hospital uses telehealth in stroke care and mental health services.

“We are breaking out of the traditional four walls of our Hospital and Clinics by providing care where and when patients need it,” Moll said. “(Mason General Hospital and Family of Clinics) exemplifies this transformation by harnessing technology, engaging patients and offering services remotely.”


WhidbeyHealth Sign Unveiling

The hospital is now officially WhidbeyHealth Medical Center. The new sign was unveiled Monday morning with some helpers. From left to right: Erin Hedrick; Kristine Young, PA-C; Angi and Emmy Carlson; and hospital board commissioner Grethe Cammermeyer. — Image Credit: Debra Vaughn/Whidbey News-Times

The hospital is now officially WhidbeyHealth Medical Center. The new sign was unveiled Monday morning with some helpers. From left to right: Erin Hedrick; Kristine Young, PA-C; Angi and Emmy Carlson; and hospital board commissioner Grethe Cammermeyer. — Image Credit: Debra Vaughn/Whidbey News-Times

by DEBRA VAUGHN,  Whidbey News-Times Staff Reporter 

With a few pulls from some strings, a purple sign with the new name of the hospital was revealed Monday morning in Coupeville: WhidbeyHealth Medical Center.

WhidbeyHealth is now officially the umbrella name for the hospital and its services and clinics.

“Health care is changing and so must we,” Chief Executive Officer Geri Forbes told a small crowd gathered for the unveiling.

Officials invited 98-year-old Jean Sherman to help with the unveiling. She and her husband were some of the local community members who helped start the hospital. Also present were a 7-day-old baby boy born at the hospital and Kristine Young, a physician’s assistant, also born at the hospital formerly known as Whidbey General.

Hospital officials hope the change will make it easier for the public to identify and use the multiple services and clinics operated by the Whidbey Island Public Hospital District.

The idea went over like a lead balloon with the public when it was introduced last winter. Officials have since worked to explain to the public why they think the cost of coming up with a new name and logo and implementing the change is money well spent.

The hospital conducted market research that indicated “uneven awareness” that services are connected or coordinated, according to a document from a consultant. Many of the clinics operated with different names and signs, making it harder for the public to “connect the dots” between them and Whidbey General. The eight clinics operate under six different names.

The research also indicated more people would access health care services if they knew about them and that people value providers working as a team to care for them.

Click here to watch the short video of the unveiling of the new WhidbeyHealth Medical Center sign that took place on Monday June 13th. It includes brief comments by Anne Tarrant and Geri Forbes. The unveiling team was multigenerational to say the very least. The youngest participant was 7 days old, our most senior attendee was 98 years young. Every child who participated was born here; one “child,” Kristine Young, PA-C, was born here in 1972 and is today one of our awesome primary care providers.

Local hospital CEO’s receive state Health Care Association award

(Grays Harbor Community Hospital) Tom and Renée Jensen pose for a photo with their Joe Hopkins Memorial Awards after being honored by the Washington State Hospital Association.

(Grays Harbor Community Hospital) Tom and Renée Jensen pose for a photo with their Joe Hopkins Memorial Awards after being honored by the Washington State Hospital Association.

Grays Harbor’s two hospital chief executives, a married couple who head up different hospitals, shared the spotlight recently as they were both honored with the prestigious Joe Hopkins Memorial Award by the Washington State Hospital Association.

For the first time in its history, the association awarded two of the honors for outstanding leadership, one to Renée Jensen, CEO of Summit Pacific Medical Center in Elma, and one to Grays Harbor Community Hospital CEO Tom Jensen.

They were each recognized for their individual achievement in ensuring acute and primary health care services for their communities.

“Through their tireless commitment, their creativity and their sheer determination, Renée and Tom have ensured that their communities will have health care,” said WSHA board chairman Gregg Davidson. “The awards committee was unanimous in their desire to see both of them recognized. It’s always risky to make an exception, but exceptional people deserve to be recognized.” Continue reading

Groundbreaking for Jefferson Healthcare’s new facility highlights community benefits

PORT TOWNSEND — Jefferson Healthcare’s new Emergency and Special Services building is part of a community wide face-lift and will impact more than just local health care, according to the hospital’s CEO.

“What is quietly happening in our community is a massive investment in education, health and wellness, health care and many other social services important to our quality of life,” Mike Glenn said during a ceremonial groundbreaking for the new facility Monday.

“While this building is a huge deal for Jefferson Healthcare, it’s just part of the picture for Jefferson County, and we need to keep focused on all the other pieces until our work is done.” Continue reading

Snoqualmie Valley Hospital gets fresh start

The new, Snoqualmie Valley Hospital is officially open, as of Wednesday, May 6. Hospital CEO Rodger McCollum described the move-in as “flawlessly executed,” during the Thursday, May 7, hospital board meeting at Snoqualmie City Hall.

McCollum took the time to thank the Snoqualmie Valley Hospital Auxiliary club before opening up the floor to hospital COO Tom Parker.

“I’m happy to report to you that we are in the hospital,” Parker began, “as you know, but I just had to say those words.”

Parker said that despite the labor-intensive workload, the number-one goal was always patient and staff safety during the move.

“I’m pleased to report we were able to achieve that,” he continued.

Parker thanked the numerous moving committees who were “engaged in every detail,” including the Snoqualmie Fire Department for volunteering with sensitive equipment transportation, Tri-Med Ambulance for volunteering to move patients to the new facility, the hard work of the hired moving company Commercial Office Interiors and Jill Green, the hospital’s marketing and communications director. Continue reading

Senate Hearing Provides Template for Rural Health Advocacy

John Commins, for HealthLeaders Media, May 13, 2015

There is no new news about rural healthcare’s plight. If citizens, media, and legislators don’t get it, rural healthcare leaders are at fault.

Testimony at a U.S. Senate subcommittee last week provides an excellent template for anyone concerned about rural healthcare.

There wasn’t much actual news to contemplate during the May 7 hearing before the Senate Appropriations Subcommittee on Labor, Health and Human Services, and Related Agencies, but it was still worth noting.

In a nutshell, the hearing provided rural healthcare providers with a soapbox to spell out the unique challenges facing those who deliver healthcare to the 51 million generally older, sicker, and less affluent Americans who live in about 80% of the nation’s land mass. Continue reading